Returns & Shipping

RETURNS & SHIPPING

Returns:

Our first priority at UFFIZIMODA is to make sure you are completely satisfied with your purchase. Returns or exchanges of full-price online purchases are accepted where the merchandise is in original condition (unworn with original tags attached) and postmarked within 10 days of order delivery date (accompanied by the original receipt). Returns can only be accepted if the items are mailed using original box and return label provided. Merchandise that has been worn, used, altered or damaged cannot be accepted for return or exchange. Shoe boxes and all other packaging must be in tact. Please try shoes on carpet only. Please note: All items are inspected prior to shipment to ensure no damage. Returns and exchanges will be processed within 3-5 business days of receipt. Sale merchandise is not returnable or exchangeable. International orders are not returnable or exchangeable. Online orders may not be exchanged at UFFIZIMODA Short Hills, (and vice-a-versa), and can only be exchanged through the UFFIZIMODA online store. Any online promotions are exclusive to the website and are not redeemable in store.

Every effort will be made to ensure a prompt exchange. An email notification will be sent once the exchange has been processed. Should you have any questions regarding a return please email us at customercare@uffizimoda.com and note your order# in the subject line.

Shipping:

Packages fulfilled via online orders will be shipped by UPS. Deliveries are conducted through our store located in New Jersey or facilities elsewhere in the United States. Unless otherwise set out on the Site, we use reasonable commercial efforts to ship orders within one to two business days. All delivery dates listed on this Site are estimates. We will not ship orders until payment is successfully processed.

Please note we offer the following shipment options (For international orders please email customercare@uffizimoda.com to receive shipping quote):

  • UPS Ground - Free
  • UPS 2nd Day - $20
  • UPS Next Day - $40
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